In The News
12-01-2007
Insurance Networking News
December 2007 Issue
"Claims Process Altered by New Technologies"
"Brian Cohen, CEO of Westminster, Colo.-based Clear Technology Inc., says carriers can use rules-based and workflow software to lock in best practices and reduce the inconsistency that bedevils the claims process. An adjuster paying out too much is harming a carrier's bottom line, while an adjuster paying too little exposes a carrier to lawsuits from aggrieved customers. "The focus on claims needs be on consistency, and technology forces consistency," he says."
