TPA's and BPO's
Clear Thinking for TPA’s and BPO’s
Clear Technology helps Business Process Outsourcer’s (BPO’s) and Third Party Administrator’s (TPA’s) gain certainty around future operating costs and consistent service quality to their customers.
The challenge for BPO’s and TPA’s is to operate as efficiently as possible, while delivering consistent, high quality services, within a regulated environment.
BPO and TPA operations are people intensive and service quality is highly dependent on the knowledge and experience of key staff. But people are expensive, and skills and knowledge vary widely, making consistent, efficient service delivery a real challenge while protecting the bottom line.
Clear Technology provides software solutions for BPO’s that capture the skill and experience of key individuals. These solutions make this operational know how available in a system that automates tedious administrative tasks and guides all employees through complex business processes. This ensures your operation is consistent from person to person and office to office and provides a complete audit trail for compliance purposes.
Clear Technology works with TPA’s and BPO’s to provide technology solutions that ensuring economies of scale to maximize growth without adding staff, and while maintaining quality.
Proven Solutions
Clear Technology provides solutions that automate tedious administrative tasks and repetitive decision making activities that consume 50% or more of each employee's day.
Clear Technology’s solutions have transformed people intensive operations such as claims, policy administration, and underwriting found in property and casualty and life insurance operations.
Unmatched Results
Clear Technology’s solutions for TPA’s and BPO’s deliver four benefits:
1. Reduced Cost per File
2. Increased Revenue per File
3. 100% Consistency
4. Transparency
Reduced Cost Per File - Clear software solutions can cut your business-process costs significantly by eliminating and automating many of the time-consuming tasks performed by people. By automating tedious administrative tasks that consume up to 50% of an employee’s time BPO’s and TPA’s can effectively lower the cost per file.
Increased Revenue Per File - Clear’s software solutions enable TPA’s and BPO’s to increase their volume of files processed without increasing the size of their organization. This increased capacity enables BPO’s and TPA’s to take on more business or add new lines of business to their operation.
100% Consistency - Clear’s software solutions enable TPA’s and BPO’s to enforce consistent business practices from person to person and office to office. Clear’s software minimizes the variance that is inherent when people are processing large amounts of data. By embedding best practices and guiding staff through complicated business processes, compliance with regulatory guidelines is automatic.
Transparency - Clear’s solutions provide rich operational data that enables management to evaluate and optimize their use of resources and identify future areas of improvement. Our solutions also provide detailed audit trails that can be used to produce a variety of management reports.
Don't just take our word for it - read below how Vertex Financial Services cut their operational costs by 40%.
Vertex Financial Services – Case Study
Clear helped this BPO take on a new line of business without increasing the size of their operation. Vertex Financial Services implemented Clear Life and Pensions™ to deliver 100% accuracy in the processing of a large, closed book of business. Processing time dropped by 50% and manpower costs fell by 30%.
